Early
phase services
Phase
II-III services
Phase
IIIb-IV services
BA/BE
studies
Patient
based pk services
Drug
life cycle management
Regulatory
services
Bio
analytical services
Other
services:
Feasibility
Site management
Monitoring
Project management
Corporate
Social Responsibility:
ACRO
pharmasolutions Corporate Social Responsibility Statement
ACRO
pharmasolutions recognises that its activities and operations have a societal
impact and we place a high emphasis on our social responsibilities. We have in
place extensive policies on Corporate Social Responsibility covering relevant
areas. These policies are published on our internal company internet portal and
are briefly outlined below. At the present time, whilst some policies are fully
implemented, other policies, or some elements within policies, are aspirational
and we will work towards achieving them. Working groups within the company,
including employees from all levels, are dedicated to implementing these
policies.
CSR
policies cover these broad topics:
- Customers
and stakeholders: we enter into professional, responsible and cordial
relationships with our customers, suppliers, regulators and competitors. Our
CSR policy describes the manner in which we interact with our customers,
including how we make proposals and charge for our services in a fair, ethical
and transparent way and show due accountability for our actions. Our behaviour
is strongly focused on the needs of our customers and their satisfaction is of
great importance to us. We deal fairly with our suppliers and competitors.
- Communications:
we encourage effective, professional, open and honest communication at all
levels internally and with our customers. In the CSR policy, we emphasise the
importance of good communication within and between departments in the company
and with the Board and the mechanisms for achieving this are described. The
policy also covers the need for excellent communication with our customers and
the concepts of how this can be achieved.
- The
workplace: we provide a well-maintained comfortable working environment. The
physical environment in our offices is described in our CSR policy, but this
also covers the social environment which is supportive and collegial such that
each employee feels respected and able to give their best.
- Employee
relations: our employees are of paramount importance to our success:
recruitment is based on merit and suitability and all are treated with equal
openness, honesty and respect in a dynamic environment that fosters
development, excellence and a sense of personal value. The CSR policy explains
how this is to be achieved, including the principles of: recruitment, terms of
employment, job descriptions, hours of work, availability of resources, leave,
reporting structure, appraisals, bullying, whistle-blowing and grievance
management, personal crisis support, team-building and the need for an open,
non-blaming culture. The policy covers our valuing of diversity, all employees
being treated equally at all levels within the company regardless of religious
belief, ethnicity, gender, or sexual orientation: recruitment does not
discriminate based on physical or mental fitness or on grounds of gender,
sexual orientation, religious belief or ethnicity. It also explains the need
for professional development and how this can be encouraged and for recognising
and rewarding talent and the importance of promoting health, well-being and
safety for employees.
- Community:
we have a responsibility towards the local communities where we are located, as
well as to a wider professional community within the fields of
pharmacovigilance and medical information. Thus, our CSR policy describes how
we aim to inspire talent by offering Graduate placements through local
universities, as well as supporting local initiatives for improving and protecting
the natural environment and helping relevant local charities and social
initiatives. We encourage the sharing of our experience and expertise by
voluntarily presenting and teaching at pharmacovigilance conferences and
symposia, engaging with relevant professional societies other forums and
contributing when possible to research and educational programmes aimed at
improving the scientific basis and application of pharmacovigilance.
- The
environment: we endeavour to minimise any negative effect that we may have on
our environment. Our policy is aimed at preventing waste, reducing consumption
and avoiding unnecessary harm and describes how we encourage employees to
reduce energy consumption and waste of natural resources, re-use and recycle as
much as possible, disposing of waste responsibly. We promote awareness within
the company of our effects on the environment and we adopt simple,
environmentally friendly initiatives, helping raise awareness among our
stakeholders and in the wider community.